Same day callouts - over 95% of
call outs fixed the same day!
We are a proudly independent business with over 25 years’ experience!
Two hour bookable slots to save you waiting!
All consultations are free, just call to book!
The Oven Doctor is the city's leading white goods appliance centre. We are run by a family team, so we offer the type of personal service that you won't get from your everyday high street centre. We are also very competitive on price without ever compromising on the range or standard of any of our services.
We have built a reputation for excellent customer service over the years, which comes from the quality of our work and a real understanding of customer needs. Our vans are stocked with a staggering range of equipment, which means that over 90% of all repair jobs are completed on the first visit.
We do not give free quotations. All cancellations of appointments must be made a minimum of 24 hours before, failure to do so will invoke a cancellation fee of £40.00 + VAT. On the day of the engineer visit, any work that has been quoted by our engineer will only be valid for 48 hours, due to price changes and availability of parts from our suppliers. I, the customer, have given authority to the engineer to remove and insert my appliance and therefore accept any damage caused by doing so. No refunds will be given on special orders that are in transit. Any cancellations of parts that are a special order will incur a £40 + VAT admin fee. We do not give ETAs on special orders as some parts come from overseas. All parts that have been removed from appliances will be left with the customer. All parts will be kept by the customer for 7 days prior to booking of appointments.